Privacy Policy

Who operates this website

This website is operated by EchoRig Media LTD ("we", "us", "our"), a private limited company registered in England and Wales under company number 17295464, with a registered address at Flat 407 Samuel Lewis Trust Dwellings, Liverpool Road, London, N1 1LN, United Kingdom. You can contact us at [email protected].

Information we collect

We collect the information you choose to provide through our contact and equipment enquiry forms. This may include your name, email address, phone number (if provided), business or production name, website, and the details you share about your project, equipment category, location, dates, setup and technical requirements.

Please do not submit confidential production plans, access credentials, payment details, unreleased media assets, private customer data or sensitive commercial documents through our forms. Detailed production and equipment requirements should be discussed directly.

How we use rental enquiries

We use the information you provide to:

• Respond to your media equipment rental enquiry;
• Discuss equipment suitability, availability, hire duration and setup;
• Communicate with you by email about your enquiry;
• Keep a record of correspondence relating to your enquiry.

Email communication

When you contact us we will typically respond by email. Any emails you send us are stored as part of our correspondence records for as long as needed to handle your enquiry and for a reasonable period afterwards.

Lawful basis

In plain terms, we handle your information because it is in our legitimate interest to respond to and manage enquiries about our services, and to take steps at your request before entering into any potential arrangement. Where you provide consent (for example, by submitting a form), we rely on that consent to contact you about your enquiry.

Retention

We keep enquiry information only for as long as is reasonably necessary to respond to and manage your enquiry, and to meet any legal or record-keeping requirements. When it is no longer needed, we take steps to delete it.

Your rights

Under UK data protection law you have rights over your personal information, including the right to access it, to ask us to correct or delete it, to object to or restrict how we use it, and to data portability where applicable. To exercise any of these rights, contact us at [email protected]. You also have the right to complain to the Information Commissioner's Office (ICO).

Cookies

Information about how this website uses cookies is set out in our Cookie Policy.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date.

Contact

For any privacy questions, contact EchoRig Media LTD at [email protected].